Job Details

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience guru-mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You're the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

KEY SKILLS/RESPONSIBILITIES

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it's a quick question or a big request, you're all about making their stay unforgettable.
• Communication Champ: You know how to get the message across-clearly, confidently, and with a smile. Whether it's chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you're already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

EDUCATION & EXPERIENCE

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:

Visitors can sestle into a friendly small city with a colorful history in San Angelo, situated between the East Texas Hill Country and the rolling plains of the west. The Hampton Inn San Angelo hotel is located only five miles from San Angelo Regional Airport - Mathis Field and Industrial Airpark, and seven miles from Downtown San Angelo and Goodfellow Air Force Base. Guests can take a stroll back in time down El Paseo de Santa Angela, and go from historic San Angelo to the Fort Concho National Historic Landmark. And browse the shops and historic structures on Concho Avenue or enjoy the stunning outdoors at Lake Nasworthy, San Angelo State Park or just walking along the banks of the beautiful Concho River. Guests can unwind in a spacious guest room and enjoy modern comforts to help them feel at home. We offer great value during their stay at our San Angelo hotel, with unexpected delights such as our heated indoor pool, hot tub and modern fitness center.

Application deadline for Colorado positions: 9/1/25