Job Details

Fun Town RV was founded in 2010 and has grown substantially over the last ten years. We currently have 24 locations and plans to expand even further in the coming years.

As Texas's largest RV Chain, we provide exceptional customer service and offer top RV brands at competitive prices. Our quality assurance facility ensures that every RV we sell undergoes a rigorous 100+ point inspection, ensuring that it meets our high standards.

At Fun Town RV, we value candidates who demonstrate honesty, accountability, positivity, a passion for excellence, and a drive to exceed expectations. If you possess these qualities and are looking for a dynamic company that offers growth opportunities and great earning potential, we encourage you to apply!

Job Summary: The General Manager provides leadership and guidance to all dealership employees in order to maximize net profit, maintain high levels of customer satisfaction, customer retention and employee satisfaction. Serves as the primary management representative for the location and responsible for representing the company brand and maximizing dealership performance.

Essential Duties and Responsibilities:

• Dealership Operations: Oversee day-to-day dealership activities, including floor planning, scheduling, staffing, and employee development.
• Sales and Performance Monitoring: Track employee performance, sales goals, and forecasts to ensure targets are met.
• Relationship Building: Develop and maintain strong relationships with service teams, factory personnel, and key business partners.
• Budget Oversight: Manage monthly expenses and ensure adherence to the dealership's established budget.
• Customer Satisfaction: Handle customer complaints and concerns in a prompt and professional manner.
• Sales Leadership: Motivate the sales team to meet or exceed sales targets and ensure follow-up on all leads.
• Staff Development: Provide ongoing training and coaching to managers to enhance their ability to perform at a high level.
• Communication: Communicate effectively with both employees and customers, maintaining professionalism and clarity.
• Collaboration with Corporate Leadership: Serve as the liaison with corporate leadership, reporting on operational performance and addressing any issues.
• Marketing Strategy: Assist in determining the most effective advertising and marketing strategies for the dealership.
• Policy and Compliance: Ensure adherence to company policies, mission, vision, and values.
• Other Duties: Perform additional responsibilities as assigned by leadership.

Competencies: To be successful in this role, the General Manager should demonstrate the following competencies:

• Job Knowledge: Strong understanding of dealership operations, with the ability to learn new skills and stay current with industry trends.
• Technology Proficiency: Ability to adapt to and leverage new technologies to streamline operations and improve productivity.
• Customer Service Excellence: Skilled in resolving customer concerns promptly and professionally.
• Team Collaboration: Able to foster effective teamwork and resolve conflicts to maintain a positive work environment.
• Dependability: Self-motivated, meets deadlines, takes responsibility for actions, and works extended hours when needed.
• Professionalism: Maintains a professional appearance and demeanor in all situations.

Requirements:
Position Requirements: The following qualifications are required for this role:

• Education: High school diploma or equivalent; additional education in business management is a plus.
• Experience: 5+ years of experience in dealership management at the General Sales Manager or General Manager level. RV management experience is preferred.
• Financial Acumen: Strong understanding of financial statements, profit and loss reports, and budget management.
• Leadership: Proven ability to lead and manage teams, driving performance and achieving dealership goals.
• Technical Skills: Strong computer skills, including experience with dealership management software and office applications.
• Organizational Skills: Exceptional ability to prioritize and manage multiple tasks simultaneously.
• Communication Skills: Excellent verbal and written communication skills, with the ability to resolve issues effectively in a professional manner.

Physical Requirements: To successfully perform the duties of this role, the General Manager must meet the following physical demands:

• Standing and Walking: Ability to stand and walk for extended periods while interacting with staff, customers, and operations on the dealership floor.
• Lifting: Occasional lifting of items weighing up to 25 pounds (e.g., marketing materials or office supplies).
• Manual Dexterity: Ability to use hands for tasks such as typing, writing, and operating office equipment.
• Vision: Ability to read and analyze documents, reports, and computer screens.
• Hearing: Ability to hear and respond to communications in a busy environment, including phone calls and conversations.
• Driving: Must be able to operate a vehicle for business purposes, including off-site meetings and dealership visits.

Benefits: We offer a competitive salary and an excellent benefit package including:

• Major Medical - Dental - Vision - Life Insurance.
• Paid Time Off.
• Paid Holidays.
• 401K (profit sharing).
• Christmas Savings Plan.
• Employee Discounts in Company Store.

Fun Town RV is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status. Applicants must be authorized to work in the US.

Drug screen, driving record and background checks may be conducted prior to, and during employment.

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