Job Details

Job Title Desktop Technician Position Type Student Division Finance & Administration Department Information Technology Job Description

* The desktop tech position is an excellent opportunity to gain tier 1, 2 and 3 desktop support experience;

* Work with customers to resolve software and hardware related issues through phone, email, and/or remote or in-person assistance.

* Work with supervisors and vendors to find short-term and long-term resolutions for issues such as:

* Removing viruses

* Installing hardware and software

* Imaging computers

* Install and troubleshoot classroom technology such as projectors, cameras, speakers, and document cameras.

* Other duties as assigned.

* Standard operating hours for this position are 8:00 AM - 5:00 PM Monday through Friday. Technicians are required to fit their schedule within standard operating hours, but may occasionally be asked to work events beyond these standard hours.

Required Qualifications

* Must be a currently enrolled student, registered for classes, and in good academic standing.

* Must maintain a 2.0 GPA or higher.

* Basic understanding of computer hardware and basic troubleshooting ability;

* Ability to work individually and also with team members;

* Must effectively communicate one on one with end users;

* Ability to efficiently manage your time in a fast-paced work environment

Preferred Qualifications

* Experience with the following is preferred but not required:

* Windows OS

* Mac OS

* Audio/Video equipment

* Access controls

* Microsoft Office Suite

* Computer programming

* Mobile devices

* Active Directory Services

Physical Demands

* Transport computers and other equipment across campus

* Climb ladders to work on elevated or mounted equipment

Salary Starting at $13 an hour EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information, or status as a protected veteran.

In compliance with the Americans with Disabilities Act (ADA), Angelo State University is committed to providing reasonable accommodations to ensure equal access to employment opportunities for qualified individuals with disabilities. We are committed to ensuring that a qualified individual with a disability has the same rights and privileges in employment as non-disabled employees. If an accommodation is requested for the job application process, please contact our office at (325) ###-#### or email us at ...@angelo.edu.

Posting Detail Information

Posting Number Number of Vacancies 1 Open Date 09/13/2023 Close Date Open Until Filled Special Instructions to Applicant

Applicants can expect a call back within 3-5 business days of submitting their application.

Please direct any questions regarding your application to ...@angelo.edu.